operational & performance review
project & change management
post implementation review
Co Serve Consulting offers a variety of consultancy
services ranging from business planning, procurement, probity, governance and
economic advice to project management, operational
and performance reviews.
Together with our network of professional associates and
specialist consultants we
can provide expert independent management advice and
consulting services that represent good value for money and
deliver real and meaningful benefits to you.
Call 02 4782 6917
to find out how we can assist you.
Co Serve has an outstanding track record consulting and
advising both public and private sector organisations, and offers discounted rates for consulting and
other services to not for profit and community
Co Serve has extensive experience conducting Operational
key business activities with a particular focus on information and
communications technology (ICT).
An Operational Review includes, amongst other things, an
assessment of existing policies and procedures, a
requirements survey and needs assessment, and the
development of a draft strategy covering anticipated needs
and change requirements for the next few years.
Co Serve uses an evidence based approach for the
review process. This utilises techniques developed by Dr Rob
Reider, an expert in planning and conducting
Reviews generally, as well as the Microsoft TechNet
guidelines for conducting
Operations Management Reviews.
No matter how receptive an organisation may be to transforming existing
operations to better ways of doing things, managing change
is almost always difficult.
Co Serve can assist with
the management of these transitions. We employ techniques
based on Professor John Kotter's eight-step process for
implementing successful transformations. This
process is described in articles for the
Review and his 1996 book
Virtual Meeting Rooms
To efficiently manage travel time and costs we make
extensive use of Citrix
virtual meeting room
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care is taken to include accurate and up to date
information but no responsibility is taken for errors or
omissions. All brand names and trademarks are the property
of their respective companies.
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